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1. I bring about alignment, common purpose through Mission/Vision, Vital Few and involvement of people -Details-

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2. I help people find waste and quantify it -Details-

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3. I give, accept and encourage amnesty so people feel it is in their interest to surface waste -Details-

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4. I spread Imagineering concept and practice: now vs perfection -Details-

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5. I promote the constant education/training of self and others -Details-

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6. I identify/change policies/procedures/practices not consistent with continuous improvement -Details-

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7. I work with suppliers to get rid of waste in the true spirit of the customer/supplier relationship -Details-

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8. I promote improvement of processes and importance of teamwork -Details-

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9. I use and require use of charting techniques to find waste, get rid of it, keep it gone -Details-

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10. I use, encourage questioning attitude - why five times, who, what, when, where -Details-

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11.I am intolerant of waste; get others to be also -Details-

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12. I spend over 40% of time on continuous improvement -Details-

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13. I stay close to customers: are we meeting their requirements? - annual customer surveys -Details-

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14. I frequently visits plants, offices asking about projects and what I can do to help -Details-

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15. I lead and do a major waste reduction/continuous improvement project -Details-

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16. I review quality measurements monthly -Details-

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17. I recognize/reward/promote desired behavior (continuous improvement) -Details-

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18. I see that performance reviews & appraisals focus on improvement -Details-

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19. I identify major processes which require improvement and assign "owner" -Details-

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20. I promote that everyone, including new hires, knows that continuous improvement is the job -Details-

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21. I understand variation, interpret the information and use it -Details-

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22. I help people get rid of waste and keep it gone -Details-

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23. I innovate, create, use technology and capital when regular continuous process improvement is insufficient -Details-

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24. I create a Continuous Improvement System -Details-

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25. I articulate the Mission & Vision: explain why we are doing it -Details-

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26. I balance long and short term goals -Details-

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27. I understand/explain value added work -Details-

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28. I provide resources for education and training -Details-

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29. I institutionalize continuous improvement -Details-

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30. I develop leadership in others/get them to lead -Details-

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31. I empower people regularly and provide education and training to help them succeed -Details-

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32. I use precise problem solving methods to reduce the gap between current situation and expectations -Details-

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33. I regurlarly review goals and expectations in order to identify areas of improvement -Details-

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34. I benchmark processes according to industry standards or competitors performance -Details-

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35. I integrate continuous improvement in the performance management system at all levels -Details-

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36. I identify waste generated by clients -Details-

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37. I integrate clients in our internal processes that concerns them -Details-

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38. I identify reasons for failling in selling to clients -Details-

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39. I initiate improvements following identification of reasons for failling in sales -Details-

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40. I maximize benefits for clients and profit margins in our proposals -Details-

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