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First Name
Last name
Title
Company
Email
1 = Not at all | 2 = A little bit only | 3 = Fair | 4 = More than less | 5 = Absolutely
1. I bring about alignment, common purpose through Mission/Vision, Vital Few and involvement of people
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5
2. I help people find waste and quantify it
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5
3. I give, accept and encourage amnesty so people feel it is in their interest to surface waste
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5
4. I spread Imagineering concept and practice: now vs. perfection
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5
5. I promote the constant education/training of self and others
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5
5. I promote the constant education/training of self and others
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5
6. I identify/change policies/procedures/practices not consistent with continuous improvement
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5
7. I work with suppliers to get rid of waste in the true spirit of the customer/supplier relationship
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5
8. I promote improvement of processes and importance of teamwork
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5
9. I use and require use of charting techniques to find waste, get rid of it, keep it gone
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5
10. I use, encourage questioning attitude - why five times, who, what, when, where
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5
11. I am intolerant of waste; get others to be also
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12. I spend over 40% of time on continuous improvement
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13. I stay close to customers: are we meeting their requirements? - annual customer surveys
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5
14. I frequently visits plants, offices asking about projects and what I can do to help
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5
15. I lead and do a major waste reduction/continuous improvement project
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5
16. I see that performance reviews/appraisals focus on improvement
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5
17. I recognize/reward/promote desired behavior (continuous improvement)
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5
18. I review Quality Measurements monthly
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5
19. I identify major processes which require improvement and assign “owner”
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20. I promote that everyone, including new hires, knows that continuous improvement is the job
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5
21. I understand variation, interpret the information and use it
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5
22. I help people get rid of waste and keep it gone
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5
23. I innovate, create, use technology and capital when regular continuous process improvement is insufficient
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24. I create a Continuous Improvement System
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25. I articulate the Mission & Vision: explain why we are doing it
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5
26. I balance long and short term goals
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5
27. I understand/explain value added work
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5
28. I provide resources for education and training
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29. I institutionalize continuous improvement
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30. I develop leadership in others/get them to lead
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31. I empower people regularly and provide education and training to help them succeed
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32. I use precise problem solving methods to reduce the gap between current situation and expectations
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33. I regularly review goals and expectations in order to identify areas of improvement
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34. I benchmark processes according to industry standards or competitors performance
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35. I integrate continuous improvement in the performance management system at all levels
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36. I identify waste generated by clients
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37. I integrate clients in our internal processes that concerns them
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38. I identify reasons for failing in selling to clients
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39. I initiate improvements following identification of reasons for failing in sales
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40. I maximize benefits for clients and profit margin in our proposals
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5
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